Frequently Asked Questions
Every job is custom. Due to the uniqueness of each job it is difficult to predetermine prices accordingly. Every job is custom compared to the next. Therefore, we treat each job individually to meet the standards desired. But don’t worry; we can send you a quote very quickly. Send us a description of the job here.
Learn to set them up like a pro. Our techie, prepress professionals are willing to help you learn the in’s and out’s of programs and what it takes to get a file set up for print. We pride ourselves in helping our clients troubleshoot problems and making print-ready PDFs.
The file has crops and bleeds (see How Do I Set Up My Files for help)
File size is the desired finished product size
PDF files are preferable (especially if you know your file requires changes/edits!)
If you want to use a specific Pantone Color, make sure the file that you send includes that Pantone Color (i.e. The Pantone is not converted into CMYK)
Ideally, no edits should have to be made.
Any edits that take longer than our standard Preflight time will be subject to an additional Graphic Design Fee
We all should be! We have implemented several steps that would impress anyone interested in protecting our environment; processless plates, paperless billing, alcohol-free presses, and the list goes on. We use recycled materials first when possible to reuse and reduce waste from our print shop. Staying energy efficient is one of our priorities when printing.
Our UPLOAD button. The easiest way is the upload button at the top of the page. If you have trouble, email or give us a call. The easiest way to troubleshoot this issue is talking through the process. Though transferring files that large can be time-consuming, burning discs is a thing of the past. But hey, we’ll take those too.
The proof is in the pudding. Quality control is very important to any print shop, but we have new ways of making sure your file will look great on press or in the digital world. High-end proofs with G7 color profiles confirm both quality and color.
We use a color matching system. Every job is extensively inspected to match the colors you want to the prints. We provide multiple examples of different colors if you want to see what works best and physical hard proofs to ensure accuracy. For a quicker accurate color match, give us the Pantone color you would like us to match.
Not really. Whether you’re printing something big/small in size or quantity we can handle it. Don’t be shy.